Frequently Asked Questions
Everything you need to know about bringing the best of American beauty to the UK.
How long does shipping take from the USA to the UK?
Standard shipping typically takes 7-10 business days. We use express couriers to ensure your beauty products arrive safely and as quickly as possible.
Will I have to pay import duties or customs fees?
No, all prices shown on USA in UK include relevant import duties and taxes. There are no hidden fees at checkout or upon delivery.
Are the products authentic and sourced directly from the US?
Absolutely. We pride ourselves on sourcing 100% authentic products directly from authorized US retailers and brands to ensure you receive the genuine formula.
What is your return policy for beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 14 days of delivery. If an item arrives damaged, please contact our support team immediately.
Are the electrical beauty tools compatible with UK outlets?
Most US electrical tools operate on 110V. Unless specified as 'Dual Voltage,' you will require a step-down transformer. We recommend checking the product description for specific voltage details.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay.